We have produced this website to provide you with information about the way the Practice is organised and the services that are provided directly by Practice Staff, or by other members of the Primary Health Care Team. Services will, by necessity, change from time to time, please do not hesitate to telephone the Practice to check the current position.
To Register with the Practice
You will register with the Practice, rather than with any named doctor. We do not run a 'named Doctor list' system here, so although you may wish us to record the name of your preferred doctor by telling the Receptionist at the time of your registration we are happy for you to see any of the doctors here as the need arises.
It is best to see the same doctor each time you attend for the same problem. However not all the doctors are here all of every day, so if you want to see a particular doctor you may have to wait until their return.
As a new patient you will be requested to attend the Medical Centre to enable us to plan your health care and have an initial health check... blood pressure, urine test etc.
We shall ask you about any allergies you have, and any history of illnesses in your family that might affect you in the future.
We are always happy to see any relatives or friends staying with you if they need a Doctor or Nurse. They will need to fill out a short form for the information to be returned to their own Doctor. Please arrive 10 minutes before your appointment to allow time for completion of the necessary forms.
Access for the Disabled
Access from street level is suitable for the disabled, wheelchairs, prams etc with a slight ramp from street level to ground floor, and a 'push pad' door opener. Reception, two consulting rooms, one treatment room, and a toilet suitable for disabled/wheelchair users are all on the ground floor. Flights of stairs alone lead to the rest of the premises.
Other Telephone Numbers
01271 371 898
These phones are not always manned, in these circumstances please ring reception on: 01271 324 106
When the Medical Centre is closed
Out of Hours - For Urgent Medical Services
Doctors on Call
Tel : 0845 671 0270
If medical advice, or medication, is required out of hours, please telephone Devon Doctors on Call on 0845 6710 270. You will be asked to provide limited information in the first instance to enable your call to be prioritised. This will be followed as soon as possible by a clinician calling you back who will give appropriate advice based on the information that you have given.
Please note that all telephone calls to these Our of Hours Services are recorded.
If you are calling on behalf of someone else please have relevant information available, such as:
- date of birth
- current medication
- name of their GP.
If considered necessary you will be referred to a duty Doctor or Nurse Practitioner who will contact you and, either give further telephone advice, or ask you to attend a local centre or in appropriate circumstances visit you at home.
NHS Direct offers free health information and advice 24-hours a day. For deaf people and those hard of hearing, a telephone service is available on 0845 606 4647. If English is not your preferred language you can choose to use a confidential translation service.